Full Job Description

JOB SUMMARY: This position is under the administrative supervision of the Director of Water Operations Department and is responsible to perform work functions associated with reading and recording water usage data from meters. Duties and responsibilities include, but are not limited to locating and reading water meters, checking meters for malfunctions, performing installation of meters and maintenance of meters, providing assistance and information to customers, and performing additional tasks as assigned.

ESSENTIAL JOB FUNCTIONS

• Reads water meters and enters data in route books or hand-held computers.
• Walks and drives vehicles along established routes to take readings of meter dials.
• Uploads into office computers all information collected on hand-held computers during meter rounds, or returns route books or hand-hand computers to business offices so that data can be compiled.
• Verifies readings in cases where consumption appears to be abnormal, tests meters for functional accuracy, and records possible reasons for fluctuations.
• Inspects meters for unauthorized connections, defects, and damage such as broken seals.
• Reports to appropriate service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
• Answers customers' questions about services and charges, or directs them to customer service centers.
• Updates client address and meter location information.
• Leaves messages to arrange different times to read meters in cases in which meters are not accessible.
• Connects and disconnects utility services at specific locations.
• Helps water/sewer repair with repairs when needed.
• Works in a safe manner and reports unsafe activity and conditions.
• Participates and attends all City sponsored training as required.
• Performs other job duties as required or assigned.

Education and Experience:

High school diploma or a valid equivalency diploma (GED); and six (6) months of related experience; or any equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

• Knowledge of the English language, including the ability to read and write.
• Knowledge of mechanics, mechanical tools, and testing equipment.
• Knowledge of workplace safety and the safe operation of motor vehicles.
• Skills in critical thinking to use logic and reasoning to identify alternative solutions and or approaches to problems.
• Skills in mathematical problem solving. Ability to use or repair small/light equipment, such as power tools.
• Ability to use or repair medium equipment and machinery, such as vehicles or commercial mowers.
• Ability to use or repair heavy or complex machinery, such as HVAC systems, construction equipment, or water plants.
• Ability to manage time and the time of others.
• Ability to listen effectively and communicate with others in order to convey information effectively.
• Ability to make judgments – considering the relative costs and benefits of potential actions to choose the appropriate one.
• Ability to troubleshoot and determine causes of operating errors and decide the course of action needed.
• Ability to learn and understand the implications of new information for both current and future problem-solving and decision-making.
• Ability to perform routine maintenance on equipment as well as determine maintenance needs.
• Ability to organize office files, equipment, etc.
• Ability to prioritize daily work and maintenance or other records.

Job Type: Full-time

Pay: From $15.71 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person